Privacy Policy

At Robin Bespoke Tailors, we value the trust you place in us when you choose our handcrafted garments. Your privacy is a priority, and we are committed to protecting the personal information you share with us at our showrooms in Bangkok and Phuket or through our digital platforms.

1. Information We Collect

To provide a truly bespoke experience, we collect information that allows us to craft your garments to perfection:

Personal Identity: Name, email address, phone number, and shipping address.
Sartorial Profile: Your unique body measurements, posture notes, and style preferences.
Transaction Data: Details regarding your commissions, payments, and order history.

2. How We Use Your Information

We use your data solely to enhance your experience and fulfill our services:

Garment Crafting: Using your measurements to create your bespoke silhouette.
Appointment Management: Coordinating your fittings in our showrooms.
Logistics: Sharing necessary delivery details with our premium partners like DHL and FedEx to ensure your order reaches you securely.
Communications: Sending updates regarding your order status or exclusive invitations to our traveling tailor events (only with your consent).

3. Data Security & Retention

We implement rigorous security measures to protect your data from unauthorized access. Your sartorial profile (measurements) is kept on file securely to make future commissions effortless for you. We do not sell or rent your personal information to third parties.

4. International Data Transfers

As a global brand, your information may be processed to facilitate international shipping from our workshops in Thailand to your home country. We ensure all transfers comply with standard data protection regulations.